FAQ

WHAT MAKES THE ARDIS ACNE SYSTEM DIFFERENT THAN OTHER ACNE BRAND OR PRODUCTS?

The biggest difference between the Ardis Acne System and all other acne brands is that, for the first time ever, we combined study-supported, natural, plant-based essential oils with FDA-approved acne medications to create the world's greatest acne cleanser and acne treatment cream. We went one step further and also added our Ardis Clear Skin Dietary Supplement, a supplement that contains natural herbs, vitamins, and minerals that have been shown to improve the health, look, and feel of your skin in multiple research studies. The Ardis Clear Skin Dietary Supplement improves your skin's health from the inside out. Combine our Ardis Clear Skin Dietary Supplement with our incredible Ardis Acne Cleanser and Ardis Acne Treatment Cream, and you will see improvements to your acne that are unrivaled by other brands. We guarantee the results! These are just a couple of the things that separate the Ardis Acne System from all other Acne OTC products on the market.

WHO SHOULD USE THE ARDIS ACNE SYSTEM?

The Ardis Acne System is for any teen or adult who struggles with acne-prone skin, mild to moderate acne, adult acne and/or hormonal breakouts. The Ardis Acne System can be used by both men and women. The Ardis Acne System takes advantage of the latest skincare science and the most powerful natural ingredients that are proven by research to help clear acne. It is formulated to prevent future breakouts and gives you incredible clear skin.

WHAT IF I AM ALREADY ON AN ACNE PRESCRIBED DRUG BY A DERMATOLOGIST? SHOULD I TRY THE ARDIS ACNE SYSTEM AT THE SAME TIME?

The short answer is no. If you are currently being treated by a dermatologist, and your treatment involves taking prescribed acne medications or antibiotics, we recommend finishing your dermatologist's treatment plan. Once you've finished your dermatologist-recommended medications, then you absolutely can purchase and use the Ardis Acne System. While on your dermatologist-recommended medications, if you are being treated for Acne medically, we can recommend you use our Ardis Clear Skin supplement to complement your medical treatment. You would take our supplement daily as recommended on the bottle while also taking your prescribed medications. We also recommend consulting your dermatologist first before take Ardis Clear Skin Supplement with your other medications.

IF I AM BEING PRESCRIBED AN ANTIBIOTIC FOR MY ACNE, BY MY DERMATOLOGIST SHOULD I CONSIDER USING THE ARDIS ACNE SYSTEM AT THE SAME TIME I AM TAKING MY PRESCRIBED ANTIBIOTICS?

Absolutely! We recommend using the Ardis Acne System while also taking a prescribed antibiotic for acne, as long as it is only an antibiotic that you are taking from your dermatologist. We also recommend consulting with your dermatologist and letting them know that you would like to consider adding the Ardis Acne System to your daily routine.

WHAT TYPES OF ACNE DOES THE ARDIS ACNE SYSTEM TREAT?

The Ardis Acne System treats mild to moderate acne. This includes everything from the periodic, hormonally triggered blemishes that affect many adult women to the all-too-common pimples, whiteheads and blackheads that can trouble teenagers for years. Teen acne lasts, on average, 5 to 7 years; adult acne can last 20-plus years. Women can also experience hormonal fluctuations throughout their monthly menstrual cycle. It’s these fluctuations, accompanied by an increase in hormones called androgens, that explain why adult women in their twenties and thirties and even older can experience a resurgence of acne. Fortunately, the Ardis Acne System can help with all of these causes of acne!

HOW DOES THE ARDIS ACNE SYSTEM WORK TO DISRUPT THE ACNE CYCLE?

Because acne breakouts form silently, beneath the surface of the skin, it’s important to use the Ardis Acne System daily to help break the acne cycle. The Ardis Acne System is supported by our Ardis Clear Skin Complex Dietary Supplement. The Clear Skin Complex Dietary Supplement is crucial to help reverse the mineral and vitamin deficiencies that have been linked to acne, and it also supports healthy, clear skin by supporting balanced androgen hormone levels. Unbalanced androgen hormone levels directly increase the sebaceous gland production of sebum (acne pus) in the skin, which in turn creates acne lesions, so getting these levels balanced is important! The Ardis Acne System contains acne fighting ingredients which go to work early in the cycle to help prevent clogged pores and keep you from breaking out. Nothing can completely cure acne, but with the daily use of The Ardis Acne System you can treat mild-to-moderate acne and prevent future breakouts. For more on how the Ardis Acne System can help break the acne cycle, click here to learn more about the effectiveness of every ingredient in our proven system and see the research that supports our claims.

DO I NEED TO USE ALL THE STEPS WITH EACH USE TO GET THE RESULTS WITH THE ARDIS ACNE SYSTEM?

Yes. It’s important to use the Ardis Acne System as directed. The steps work synergistically, each building from the previous step to address skincare and the complex condition of acne, treating it from the inside and out. Remember, acne is not curable, but it is optional! Acne can be chronic and long lasting, so continued daily treatment is necessary to prevent breakouts.

HOW MUCH ARDIS ACNE CLEANSER SHOULD I USE TO CLEAN MY FACE/BODY?

Each time you use Ardis Acne Cleanser, two pumps is what you will need to clean the face and neck area effectively. If you have acne on other parts of the body, more will be required to clean all areas of the body properly.

HOW OFTEN SHOULD I WASH MY FACE/BODY WITH THE ARDIS ACNE CLEANSER?

For best results, we recommend using the Ardis Acne Cleanser morning and night, after pat drying your face/body with a clean towel. After drying, we recommend immediately applying the Ardis Acne Treatment Cream to the same areas, morning and night.

HOW MUCH ARDIS ACNE TREATMENT CREAM SHOULD I APPLY TO MY FACE/BODY?

Each time you use our Ardis Acne Treatment Cream, two pumps is what you will need to treat the face and neck area effectively (the same as you'll need from the Ardis Acne Cleanser). If you have acne on other parts of the body, you will need a few more pumps to effectively treat all areas.

HOW OFTEN SHOULD I APPLY THE ARDIS ACNE TREATMENT CREAM TO MY FACE/ BODY?

For best results, we recommend using the Ardis Acne Cleanser morning and night after pat drying your face/body with a clean towel. After drying, we recommend immediately applying the Ardis Acne Treatment Cream to the same areas, morning and night.

IF I USE THE ARDIS ACNE CLEANSER AND ARDIS ACNE TREATMENT CREAM AS RECOMMENDED, HOW LONG SHOULD THE TWO PRODUCTS LAST?

If you use two pumps of each product in the morning and two at night, which we recommend for the face and neck area, those two products should last exactly a month. If you have more areas of acne other than the face and neck that are being treated, then the products will run out sooner.

HOW LONG DOES THE ARDIS ACNE SYSTEM LAST?

One month. Each part of the Ardis Acne System is designed to last one month, if you follow our recommendations exactly.

WHAT ARE THE ACTIVE INGREDIENTS FOUND IN THE ARDIS ACNE SYSTEM?

The Ardis Acne Cleanser contains the FDA-approved acne medication Salicylic Acid at 1% concentration. Ardis Acne Treatment Cream contains the FDA-approved active ingredient for acne treatment, Benzoyl Peroxide, at 2.5% concentration.

WHAT IF I HAVE ALREADY TRIED OTHER ACNE OTC PRODUCTS THAT HAD SALICYLIC ACID AND BENZOYL PEROXIDE IN THEM, AND THEY DIDN’T HELP ME BEFORE? SHOULD I PURCHASE AND TRY THE ARDIS ACNE SYSTEM?

Absolutely! Never before has a company used the natural ingredients we have, (check out our ingredients research study page on our website) and combined those natural ingredients with FDA-approved acne medications to get such incredible results. Those incredible results that we have seen in our current customers are the ones that we expect for you also, and there is nothing to lose in trying our product! Try the Ardis Acne System for 3 months; if you don’t like your results, you can return our product for a full refund.

WILL THE ARDIS ACNE SYSTEM PRODUCTS MAKE MY SKIN DRY OUT OR MAKE MY SKIN PEEL?

This is not a common outcome. The essential oils that are combined with the Active Ingredients in our Ardis Acne Cleanser and Ardis Acne Treatment Cream appear to reduce the drying effect of Salicylic Acid and Benzoyl Peroxide. If you use the Ardis Acne System and experience your skin drying or peeling, start by reducing the recommended daily applications to just once a day, preferably in the morning. If after reducing applications to once daily you still experience dryness or peeling skin, please contact us by phone and arrange for a refund on the Ardis Acne Cleanser and Ardis Acne Treatment Cream. If if this unlikely event occurs, we do recommend that you continue the Ardis Clear Skin Supplement daily with two capsules in the morning with food and two in the evening, taken with food.

WILL THE ARDIS ACNE SYSTEM PRODUCTS CAUSE REDNESS?

This is very uncommon. The essential oils that are combined with the Active Ingredients in our Ardis Acne Cleanser and Ardis Acne Treatment Cream appear to reduce the redness side effect that is possible from just using the active ingredients. If you use The Ardis Acne System and experience any redness, first reduce the recommended daily applications to just once a day, preferably in the morning. If after reducing applications to once daily and you still experience any redness that is intolerable, please contact us by phone and arrange for a refund on the Ardis Acne Cleanser and Ardis Acne Treatment Cream. We do recommend that you continue the Ardis Clear Skin Supplement daily with 2 in the morning with food and 2 in the evening with food.

IF I WANT TO BUY OR CONTINUE TO USE JUST ONE OF THE TWO COSMETIC PIECES OF THE ARDIS ACNE SYSTEM, WHICH SHOULD I USE AND WHY?

The Ardis Acne Treatment Cream. If you were to pick one of the two topical cosmetic products out of the Ardis Acne System to continue or try for the first time, it would absolutely be the Ardis Acne Treatment Cream. This is because the Treatment Cream includes sea buckthorn oil, combined with Benzoyl Peroxide. Sea buckthorn seed and sea buckthorn fruit oils are not found in the Ardis Acne Cleanser alone, so the Treatment Cream will be a better choice.

CAN THE ARDIS ACNE SYSTEM CLEANSER AND TREATMENT CREAM BE USED aNYWHERE ON MY BODY?

Yes. The Ardis Acne System and its products are designed specifically for treating non-cystic acne all over the body. Keep in mind that if you use the Ardis Acne Cleanser and Treatment Cream exactly as we recommend on areas of the body other then the face and neck, the products will not last an entire month, and you should order extra of both the Ardis Acne Cleanser and Ardis Acne Treatment Cream.

SHOULD I AVOID USING COLORED TOWELS AND PILLOW CASES/SHEETS WHILE USING ARDIS ACNE TREATMENT CREAM?

Yes. The FDA-approved acne medication (Benzoyl Peroxide) can fade colored cloths and towels. We recommend using only white towels and pillowcases/sheets while using the Ardis Acne Treatment Cream.

HOW MANY CAPSULES OF THE ARDIS CLEAR SKIN SUPPLEMENT DO I TAKE DAILY?

For best results, we recommend taking two capsules in the morning with food, and two capsules in the evening with food.

HOW LONG WILL THE BOTTLE OF ARDIS CLEAR SKIN SUPPLEMENTS LAST ME IF I TAKE IT AS RECOMMENDED?

30 days.

WHAT IF I CAN’T SWALLOW PILLS OR MY CHILD OR TEEN CANNOT SWALLOW PILLS?

Great question. It is essential to take the Clear Skin Complex Dietary Supplements daily, and if you can't swallow capsules, simply open the capsules and poor the contents into yogurt or mix the contents of the capsule into a smoothie or some other substance that you or your child can eat. Still consume the contents of two capsules in the morning and two capsules in the evening every day.

ARE THERE ANY SIDE EFFECTS POSSIBLE FROM TAKING THE ARDIS CLEAR SKIN SUPPLEMENT?

Very few people have experienced nausea or even slight stomach discomfort when taking the Ardis Clear Skin Supplement. If this occurs at all, we first want to make sure you are taking the capsules with food, because this reduces that likelihood of feeling nausea or slight stomach discomfort. If you are taking it with food and still experience nausea, we recommend reducing how many capsules you take to one in the morning with food and one at night with food. If you still feel even a slight nausea after reducing the dosage in this way, then we recommend lowering the dose to only one capsule a day, taken at night with food. This should eliminate any symptoms or discomfort.

WILL MY ACNE IMPROVE IF I JUST USE THE ARDIS ACNE CLEANSER AND ARDIS ACNE TREATMENT CREAM AND NOT THE CAPSULES?

Yes, but you will see limited results. The products are designed as a system that works together to get maximum results. Addtitionally, our Money-Back-Guarantee only applies to customers who purchase the Ardis Acne System as a whole and use the complete system as recommended for three consecutive months.

WHEN WILL I SEE RESULTS?

Results will vary for every person, because everyone has different amounts of mineral and vitamins in their bodies, and that is based solely on how many fruits and vegetables you eat daily. So for those who are really deficient in the amount of minerals and vitamins needed to keep their skin clear and healthy, their skin will take longer to show results than the skin of someone who is less deficient. Plus everyone’s skin is different and, for some people, it may take longer than others to see results. The majority of customers see dramatic results in just a few weeks of using the Ardis Acne System as directed; for most, the most incredible results are seen after 1-3 months.

IS THE ARDIS ACNE SYSTEM FOR WOMEN WHO ARE PREGNANT OR NURSING?

If you are pregnant or nursing, or if you are planning to become pregnant, ask a doctor before using the Ardis Acne System.

IF I HAVE A SKIN CONDITION SUCH AS ECZEMA, PSORIASIS OR ROSACEA, CAN I USE THE ARDIS ACNE SYSTEM?

If you suffer from another skin condition in addition to acne, we recommend talking to your skincare professional before trying any acne treatments. Regardless of your type of skin condition that you may suffer from, we confidently recommend our Ardis Clear Skin Complex for you to take daily.

CAN THE ARDIS ACNE SYSTEM WORK ON CYSTIC AND NODULAR ACNE?

The Ardis Acne System is not formulated to address cystic or nodular acne; it is designed to treat mild to moderate non-cystic acne. We have two recommendations for those who suffer with cystic and/or nodular acne. First, we suggest you consult a dermatologist or physician, simply because these two types of acne can lead to permanent scarring of your skin. Secondly, we recommend using the Ardis Clear Skin Complex Dietary Supplement to help address the internal nutritional imbalances and hormonal imbalances that can be complicating factors of cystic and nodular acne.

DOES THE ARDIS ACNE SYSTEM HAVE ANY SIDE EFFECTS?

Side effects are usually mild and may include drying and irritation of the skin for some users. To test for an adverse reaction to the Ardis Acne System, apply the Ardis Acne Cleanser and Ardis Acne Treatment Cream to a small patch of affected skin once a day for three days.

 

A small group of people may be hypersensitive or allergic to active ingredients such as salicylic acid, or benzoyl peroxide, which is in the Ardis Acne Cleanser and Ardis Acne Treatment Cream, respectively. If you are one of those people, you should not use a product without first discussing use with your healthcare provider. For a full list of product ingredients, please refer to the product label and our product pages at Ardisnatural.com.

 

Potentially serious side effects:
We don’t expect any of these side effects, but please stop use and ask a doctor if irritation becomes severe or if you have symptoms of an allergic reaction (such as itching, rash, hives, swelling of the lips and eyelids, and/or shortness of breath).

CAN I USE OTHER SKINCARE PRODUCTS WHILE USING THE ARDIS ACNE SYSTEM?

Yes, you can use other skincare products with the Ardis Acne System, but please be mindful of a few very important issues. First, be certain that any product you apply to your skin is labeled “non-comedogenic,” which means it is designed to not clog pores. Second, the Ardis Acne System is designed to preclude, or be applied to the skin before, additional skincare products such as an added moisturizer.

IS THE ARDIS ACNE SYSTEM OR ITS INDIVIDUAL PRODUCTS DESIGNED TO TREAT MY ACNE SCARS?

No; unfortunately, the Ardis Acne System is not designed to help with existing scars. There are multiple essential oils from various plants in our Ardis Acne Cleanser and Ardis Acne Treatment Cream that are known to improve the appearance of scarring over time, but our system and products were not specifically designed to treat scars. Our best recommendation for treating existing scars is to see your dermatologist. Thanks to advances in medicine and technology, your dermatologist can offer safe and effective options for improving your acne scars.

WHAT DO I DO IF ALL MY ACNE CLEARS USING THE ARDIS ACNE SYSTEM?

First, smile big and celebrate! Then please post an objective review on Google for us, sharing with the rest of the world your incredible results! We would also love for you to share a short (60 second or less) video testimonial showing off your incredible new looks, and we will send you a discount code to apply to your next purchase of the Ardis Clear Skin Supplement. We recommend that you continue to use the supplement to maintain your incredible results and keep your skin clear and beautiful.

MY SKIN IS LOOKING CLEAR. DO I HAVE TO KEEP USING THE ARDIS ACNE SYSTEM TWICE A DAY, EVERY DAY?

Acne is not curable, but it is treatable, controllable, and preventable. If the Ardis Acne System is working, keep it up! There is no limit to the length of time you can use the Ardis Acne System. If you discontinue using the Ardis Acne System, your blemishes are likely to return because the key causes of acne are hormonal and genetic, and exacerbated by mineral and vitamin deficiencies, which our Clear Skin Complex corrects. Teen acne lasts, on average, 5 to 7 years; adult acne can last 20-plus years.

IS THERE A MONEY-BACK-GUARANTEE?

If you are not completely satisfied with your skin after two consecutive months of using the Ardis Acne System, please contact us at the phone number on the label of any of our products. We will gladly give you instructions for successfully and easily returning the product, and help you find out how to receive your full refund.

HOW DO I CONTACT CUSTOMER SERVICE?

WHAT IF I AM HAVING TROUBLE ORDERING FROM YOUR WEBSITE?

Please contact us at 1-888- 752-8591 or through our Contact Us section.

HOW DO I APPLY MY PROMOTION CODE?

To redeem a promotion, simply enter the code you received in the box titled “Promotional Code” during the checkout process. Please note only one offer code can be applied per order.

HOW LONG WILL OFFERS ON ARDISNATURAL.COM BE AVAILABLE?

Some of our offers are only valid for a limited time, but we’re always adding great new offers to our site, so make sure to check back often!

HOW DO I KNOW IF AN ITEM IS AVAILABLE?

Stock availability is updated regularly. If an item is unavailable, it will be reflected on the product page.

DO YOU SEND ORDER CONFIRMATIONS?

Yes, we automatically send you an email confirmation of your order. In addition, we will send you another email confirmation after your order has shipped. If you have not received your confirmation, please double check the email address you provided, and if it's correct, please contact customer service at 1-888-752-8591.

WHY IS MY ORDER DELAYED?

Orders are generally processed within 24 hours. If your order status indicates that your order has not yet shipped but the merchandise is in stock, this could be the result of one of the following:

    1: We were unable to obtain a proper credit approval for your purchase, or

    2: We were provided a credit card billing address that could now be verified with your credit card issuer.


Please note that it’s important to provide the phone number registered with your credit card issuer when you place your order so that we may reach you to discuss any problems with your order. We use only verified phone numbers in an effort to further ensure your order’s security.

WHAT IS YOUR RETURN POLICY?

We intentionally set out to create the world’s greatest acne system, and believe it to be just that. If you are not satisfied with your results using the Ardis Acne System, we offer a 60-day money-back guarantee. The money back guarantee is 60 days from the time of purchase. The human body requires time to heal; it will take 60-90 days for the majority of customers to see the incredible results of the Ardis Acne System, but many see it in the first few weeks as well! Shipping costs for any returns will not be reimbursed by Ardisnatural.com unless there was a shipping error or product damage.

WHAT PAYMENT METHODS DO YOU ACCEPT?

  • We accept the following cards:
  •     American Express
  •     Discover
  •     Mastercard
  •     Visa

  • Your credit card will not be charged until your item is shipped.

WHAT IF THE PRODUCT I ORDERED ON THE SITE LOOKS DIFFERENT THAN THE PRODUCT I RECEIVED?

We periodically update the packaging of our products, so it’s possible that you may receive a product that looks slightly different from what is depicted on the site. If you still feel that you have received the wrong product, please contact Ardis Customer Service at 1-888-752-8591, or through our Contact Us section.

I’D LIKE TO BE ADDED TO YOUR MAILING LIST. WHAT DO I DO?

Click here to sign up for our email newsletter. Once registered, you will be able to receive emails about new products, special promotions, and exclusive offers for subscribers.

HOW CAN I BE REMOVED FROM YOUR MAILING LIST?

You can unsubscribe from the Ardis mailing list any time. Simply select the “unsubscribe” link at the bottom of any Ardis email communication.

IS MY INFORMATION SECURE?

You can be assured that personal information collected through this site is secure. Please read our Privacy Policy to learn more.

WHAT IF I DIDN’T FIND MY QUESTION HERE?

If you have a question that’s not answered on our FAQ page, we want to hear it. Simply send your questions via our Contact Us page, or contact customer service at 1-888-752-8591. We would love to hear from you!